Cynap Pure
(Next Gen)

Quick Start

Thank you for choosing WolfVision Cynap

Initial Setup

Please note: All cables need to be provided separately.

  1. Connect an HDMI cable between Cynap Pure (Next Gen) and your display monitor or projector
  2. Connect an Ethernet cable to the PoE+ port to power the device and connect to your network
  3. Optional for touch screens: Connect a USB cable between Cynap Pure (Next Gen) and your display to enable touch functionality
  4. Press the power button to switch on the device
  5. Start screen sharing

BYOD: Wireless Screen Sharing

1

Connect with Cynap

Make sure your personal device is on the same network as Cynap

Option A
Cynap’s Own Wireless Network (Access Point Mode)

If Cynap is configured this way, it generates its own independent Wi-Fi network. Connect your device to this network manually or scan the QR code.

Option B
Existing Wi-Fi Network (Infrastructure Mode)

If the Cynap device is integrated into your existing network, such as “Guest Wi-Fi”, connect your device to this network.

2

Initiate screen sharing

Use the shortcuts of your personal device below to initiate screen sharing

Windows

Press the keys windows-button and K keyboard button  on the keyboard.

Apple

Click on  and  on the menu bar

3

Start screen sharing

Select your Cynap Pure (Next Gen) device from the list of available device

Up to 4 devices at the same time possible.

Advanced Setup

Integration into company network and pin protected guest access

Cynap is connected via WIFI to external AP (Infrastructure Mode)

MS-MICE is active & Cynap is connected via LAN to external AP, MS-MICE is active

OPTIONAL ACCESSORIES

Feature Pack
Add an HDMI video input, web browser, document and media player, MS Teams integration and the possibility to receive IP streams.

Power supply
If PoE+ is not available in your environment, a separate power supply is available as an optional accessory.

Please contact your WolfVision partner or local sales representative for more information.

Do you want to manage and monitor
your new Cynap Pure Next Gen remotely?

Our Remote Manageent System vSolution Link Pro is designed for IT and AV teams managing multiple WolfVision systems. It supports centralized device administration, status monitoring, firmware updates, settings rollout, and inventory visibility for supported Cynap and Visualizer installations. 

FAQ

  • There are two ways to restrict wireless presentation of content – pin protection and protected mode.
    • Pin protection prompts the user wishing to connect wirelessly to enter a pin. This pin is displayed on-screen in the room (ie. on the HDMI output only). It cannot be seen when Cynap is accessed remotely via a browser. Note: Chromecast does not offer pin protection.
    • Protected mode restricts any inbound wireless connections until a pre-defined button is selected in the Control Center. When the button is selected, Cynap waits for the next inbound wireless connection for a pre-defined time, and then opens the first inbound wireless presentation content it receives. The ‘Mirror’ button must be selected each time, in order to allow a new piece of wireless content to be shared onto the main display screen.
    • For more information, see Help Mirror Settings
    • For more information on how to configure the “Mirror” button, see Help Peripheral Control
      Support Peripheral Control
  • Check the local network infrastructure
  • Reduce network traffic, eg. by disabling 4K support
  • Check your network – probably mDNS (e.g. Bonjour) services, or necessary ports are blocked
  • Use vSolution App to register the unit manually
  • Use AirPlay Bluetooth device discovery
  • Enable Cast ID for the network interface used. Enter this ID (displayed in the top status bar of the screen) to connect with the vSolution App application.
  • Get help from our Chatbot Wolfy
  • Administrators have an additional option “Forgot your password”:
    If you have forgotten your administrator password, for security reasons, please contact your dealer or WolfVision (email preferred) in order to reset it. You will need to have your serial number and support PIN available in order to request the reset.

  • Please note:
    Access to the unit is required, the administrator password cannot be reset remotely. The option “Forgot your password” is available on an HDMI-connected monitor only. Use a touchscreen, optional remote control, or USB mouse and keyboard to perform the reset.
  • Open vSolution Link Pro in your browser
  • At the login prompt, enter your username into the “Name” section
  • Select Reset password
  • A recovery link will be sent to the defined email address
  • Follow the link to enter a new password

Visit our main Support Area for detailed information, technical specifications, firmware, manuals and other materials.

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ADDRESS

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Oberes Ried 14
6833 Klaus | Austria

CONTACTS

  [email protected]
+43 5523 52250

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