wolfvision

Cynap Pure Pro

Quick Start

Thank you for choosing Cynap Pure Pro from WolfVision

Cynap Pure Pro 2024 - front

Initial Setup / Installation

  1. Connect HDMI cable between Cynap Pure Pro and display monitor or projector
  2. Connect your network for a corporate network integration
  3. Optional (only for touchscreen users): Connect USB cable between Cynap Pure Pro and display monitor to use touch functionality
  4. Plug in power supply
  5. Power on the device
  6. Start screen sharing

Advanced Setup

Meeting Room – Integration into company network and pin protected guest access

Cynap Pure Pro is connected via WIFI to external AP (“Infrastructure Mode”), MS-MICE is active & Cynap Pure Pro is connected via LAN to external AP, MS-MICE is active

BYOD - Bring Your Own Device - Wireless Screen Sharing

cynap splash screen

Support for All Apple, Windows, Android and Chrome OS devices

Connect to the Cynap Pure Pro access point, either by scanning the QR Code or connecting manually. Share your screen using either AirPlay, Chromecast or Miracast, depending on your device. vSolution Cast – WolfVision’s screen sharing protocol is also possible.

When your device is in the same network as the Cynap Pure Pro, you can use the shortcuts below.

Windows

Press the keys windows-button and K keyboard button  on the keyboard.

Apple

Click on  and  on the menu bar

Up to 4 devices at the same time possible.

BYOM - Bring Your Own Meeting - Hybrid Meeting (wireless)

  1. To start a Hybrid Meeting (BYOM) – Download vSolution App (free download) onto your Windows / macOS laptop
  2. Open vSolution App on your Laptop and connect to the Cynap Pure Pro shown in the Device List.
  3. Select “Connect Room Audio/Video” in the Mode Selector
  4. Cynap Pure Pro with the connected devices (camera, microphone, speakers) will now be visible in the audio-/video settings of your conferencing app (MS Teams, Zoom, Google Meet, etc.) as Room Audio / Video

For detailed information about the vSolution App please download and open the Quick Guide for BYOM – BYOD

Do you need a remote control ?

WolfVision introduces green initiatives wherever possible in order to minimise the company’s environmental footprint. 

In view of this, and to avoid unnecessary wastage, a remote control is not delivered with this model. However, for customers that need a remote control they are available to purchase on request.

Please contact your WolfVision partner or local sales representative for more information.

Do you want to manage and monitor
your new Cynap Pure Pro remotely?

Please have a look at vSolution Link Pro – our free software that enables professional management for Cynap Videobar, Cynap and Visualizer.

FAQ

  • Administrators have an additional option “Forgot your password”:
    If you have forgotten your administrator password, for security reasons, please contact your dealer or WolfVision (email preferred) in order to reset it. You will need to have your serial number and support PIN available in order to request the reset.
    Support Pin Cynap Pure Mini
  • Please note:
    Access to the unit is required, the administrator password cannot be reset remotely. The option “Forgot your password” is available on an HDMI-connected monitor only. Use a touchscreen, optional remote control, or USB mouse and keyboard to perform the reset.
  • There are two ways to restrict wireless presentation of content – pin protection and protected mode.
    • Pin protection prompts the user wishing to connect wirelessly to enter a pin. This pin is displayed on-screen in the room (ie. on the HDMI output only). It cannot be seen when Cynap Videobar is accessed remotely via a browser. Note: Chromecast does not offer pin protection.
    • Protected mode restricts any inbound wireless connections until a pre-defined button is selected in the Control Center. When the button is selected, Cynap Videobar waits for the next inbound wireless connection for a pre-defined time, and then opens the first inbound wireless presentation content it receives. The ‘Mirror’ button must be selected each time, in order to allow a new piece of wireless content to be shared onto the main display screen.
    • For more information, see Help Mirror Settings
    • For more information on how to configure the “Mirror” button, see Help Peripheral Control
      Support Peripheral Control
  • Open vSolution Link Pro in your browser
  • At the login prompt, enter your username into the “Name” section
  • Select Reset password
  • A recovery link will be sent to the defined email address
  • Follow the link to enter a new password
  • Check the local network infrastructure
  • Reduce network traffic, eg. by disabling 4K support
  • Check your network – probably mDNS (e.g. Bonjour) services, or necessary ports are blocked
  • Use vSolution App to register the unit manually
  • Use AirPlay Bluetooth device discovery
  • Enable Cast ID for the network interface used. Enter this ID (displayed in the top status bar of the screen) to connect with the vSolution App application.

In this brochure, you will find everything you need to connect the remote.
If you don’t have requested the remote for the Cynap Pure Pro. You can do so free of charge. Please send an email to [email protected] including the serial number(s) of your newly purchased units so that we can complete your request.

Visit our main Support Area for detailed information, technical specifications, firmware, manuals and other materials.

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ADDRESS

WolfVision GmbH
Oberes Ried 14
6833 Klaus | Austria

CONTACTS

  [email protected]
+43 5523 52250

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